At First Link we like to think we are a bit different than other Information Systems Solution Providers out there. But why should you choose us over them? Here are a few points we feel are important to our method.
Every Customer is Unique
We recognise that every organisation is unique. The people, culture and processes present in each case, make selecting a consulting approach, tools & techniques critical in this light. To ensure that specific needs are met, at First Link we strive to understand and value the uniqueness of each customer, and tailor the consulting approach accordingly. We believe that information systems should align to the "purpose of the organisation" in which the system operates. The aim of our Practice, is to provide an approach which results in no loss of individuality in operation, or as the organisation evolves. Both of these factors contribute to making your business successful or a leader within its industry, or market sector.
Our Community
We want you to feel like you’re part of our community. We have discussion forums where independents are chatting about industry developments and project management tools to help with that all important proposal or follow up. We like making it easier for independents to find prospects, and for clients to harvest the talent they need. We also have blogs where community members can share news, views and hints and tips on servicing clients, practice frameworks, community tools development, channels and connections.
We Like to Talk to our Customers
If you’ve ever been frustrated because your service provider keeps you in the dark, we think you’ll be happy with us. We like to share things with our customers. If we’ve messed up, we’ll tell you about it and explain what we’re doing to fix it, rather than try and hide information. We'll get back to you in a timely manner, when agreed, rather than when it's convenient to us. Our customers are our lifeblood.
Tell Your Friends About Us and we will Reward You
We think our customers are in the best position to promote our services. They use us, so they know what we're like. If they’re spreading the word for us, it’s only fair that we reward them. If you join with us, you can get a discount each month on community tools, or even make a profit when you spread the word about us and gain referrals.
